Refund Policy

You may request a refund within 14 calendar days of your initial purchase only if the eligibility requirements below are satisfied. Refunds are not automatic and are reviewed based on account activity, content access, platform usage, and compliance with Lexora Prep policies.

To qualify for a refund, your account must have accessed less than 20% of the paid materials available under the purchased plan and must not have substantially used, copied, downloaded, scraped, shared, or otherwise consumed Lexora Prep paid content.

Because Lexora Prep provides digital educational materials and intellectual property that can be accessed immediately after purchase, refund eligibility may be reviewed based on purchase date, rule access, flashcard access, premium content access, account activity, and other usage records.

Lexora Prep may deny a refund request if the account shows substantial access to paid materials, copying, scraping, redistribution, account sharing, misuse of the platform, abuse of the refund policy, or violation of the Terms and Conditions.

You may cancel your subscription to stop future billing.

Cancellation does not automatically create a refund unless the refund request satisfies this Refund Policy.

Payments and refunds are processed through Paddle as Merchant of Record.

Refund timing may depend on Paddle, the user’s bank, card issuer, or payment method.

Contact support@lexoraprep.com within the applicable refund window.

Include the email used for purchase, purchase date, selected plan, and reason for the request.

If you report a platform issue or content error that helps improve Lexora Prep, we may, at our discretion, offer a discount, voucher, extension, or account credit.

Such credits are not guaranteed and do not create an entitlement to future credits.